Terms and Conditions: What Governs Your Account and Your Cashouts
These terms summarise how an account with us works in plain language. They are a readable overview rather than the complete legal document — the full, current terms live in your account and at the cashier, and those are the version that governs any dispute. Where a figure here could change, treat the live terms as the final word.
Eligibility and Accounts
You must be at least 18 years old and legally able to gamble where you live to open an account. Each person may hold one account, registered with accurate details, and we verify identity once through a standard KYC check before the first withdrawal. Accounts are personal and non-transferable, and we may suspend one where the details prove false or the terms are breached.
Bonuses and Wagering
Bonus funds carry a wagering requirement — 50x on the welcome package and the no-deposit spins — and stay as bonus money until that play-through is complete. Pokies weight fully toward wagering while table and live games weight little or nothing, and the welcome-package cashout is capped as stated on the promotion. We may adjust or end promotions, and we ask that bonuses are used in good faith rather than through pattern betting designed only to clear terms.
Withdrawals and Verification
Withdrawals are paid to a verified account, subject to a weekly limit of AU$10,000 and to any outstanding wagering being met first. We review requests for security, usually within a day, before the payment network processes them. Completing your one-time verification early is the simplest way to keep payouts quick.
Payments and Currency
All balances, bets and payouts are handled in Australian dollars, and we don't add a house fee to standard deposits or withdrawals. Where a third-party payment provider applies its own charge, it's shown at the cashier before you confirm. Minimum deposits and withdrawals, along with the weekly payout limit, are displayed in the cashier and may be updated in line with our licensing obligations.
Inactive accounts may enter a dormancy process after an extended period without a login, in line with standard industry practice and our licence. We'll always attempt to contact you first, and any remaining balance stays yours to withdraw once your identity is confirmed. Full details of this and every other clause live in the complete terms inside your account.
Conduct and Changes
We expect fair play and reserve the right to void wins from fraud, collusion or software abuse. We may update these terms as our services or the law change, and material changes are notified in your account. Continued play after an update means you accept the revised terms; if you don't, you can withdraw your balance and close the account. For anything unclear, our support team can point you to the relevant clause, and the homepage links to every current offer.