Privacy Policy: Why Payout Checks Need Your Identity Papers

Your privacy matters to us, and this policy explains in plain terms what we collect, why, and how we protect it. We gather only what we need to run your account, meet our legal duties and keep play fair. We don't sell your personal information, and we hold it no longer than the rules require.

What We Collect

When you register we collect contact details, a username and password, and your date of birth to confirm you're of legal age. To process deposits and withdrawals we record payment details and the documents from your identity check. We also log basic technical data — device, browser and session activity — to keep the site secure and working smoothly.

How We Use It

Your data lets us run the cashier, apply bonuses correctly, prevent fraud, meet anti-money-laundering and licensing obligations, and answer your support questions. Where you've opted in, we may send you promotional messages, and you can switch those off at any time from your account. We never use your information for purposes you haven't been told about.

• Running and securing your account and payments.
• Verifying age and identity to meet our licence conditions.
• Preventing fraud and enforcing our terms.
• Sending offers only where you've chosen to receive them.

Cookies and Analytics

Like most sites, we use cookies and similar technologies to keep you logged in, remember your preferences and understand how the site is used so we can improve it. Essential cookies are needed for the site to function; optional analytics cookies help us see which pages are useful, and you can manage those through your browser settings. We don't use your browsing to build profiles for sale to anyone.

How Long We Keep Data

We hold your information only as long as we need it to run your account and to meet legal, tax and anti-money-laundering obligations, which typically require records to be kept for a set period after an account closes. When that period ends and no duty requires us to retain it, we delete or anonymise your data. If you ask us to close your account, we explain what we must keep and for how long.

Questions about any of this are welcome. Our support team can explain what we hold, help you correct it, or start a deletion request where no legal duty stands in the way. We aim to answer data requests promptly and in plain language rather than legal boilerplate.

Protection and Your Choices

We protect your information with SSL encryption, restricted staff access and secure storage, and we share it only with the payment, verification and regulatory partners required to operate. You may request a copy of your data, ask us to correct it, or request deletion where no legal duty requires us to keep it. To exercise any of those rights, contact our support team, and see the homepage for the rest of the site.